Windows player won't play video?

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
A brand new Intel Computestick Atom X5 will load the new Windows player just fine and you can display images. As soon as I try adding a presentation with a customized video (portrait format 800x1280), it won't play. I tried a few different video formats, though MP4 normally plays well on all our 15 Chrome players.
The solution for now is to make an animated GIF out of the video. That'll play, even if very heavy and low fps.
I'd appreciate any idea to resolve this.

Hasse Hellström
Volvo Cars, Sweden. 
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Hasse Hellström

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Posted 3 years ago

  • 1
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Hasse Hellström

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I found the old Chrome player, got it installed and uninstalled the Windows player. And it works!
The Chrome player is available, even if not present directly in Chrome, anymore.
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Robb, Official Rep

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I took a look at your Presentation, and I noticed you were using the Video Item, so I created a copy of your Presentation and replaced it with the Video Widget. Can you try running that Presentation instead and let us know how you make out with the new Player?

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Darius -, Champion

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Hasse, animated gif would not work well on Intel Compute Stick. It might work initially, but later it will freeze. Usually gifs are larger files and more demanding then videos. I can play MP4 and WebM files on my Intel Sticks fine. Maybe you should look at the encoding a little bit more. Anyways, I would not recommend this device for more demanding applications as videos. I am limiting content for these little guys to static information only.