WINDOWS 10 Rise Vision player unknown error on startup

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  • Updated 1 year ago
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Player displays unknown error on startup on windows 10. This has been a recent issue. ANy ideas to the cause?
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Posted 1 year ago

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Robb, Official Rep

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Hi there,

Unfortunately those unknown errors are a bit of a head scratcher. Has anything changed recently on the device? Perhaps a Windows update, hardware change, network change, etc? I wonder if they may point to the reason for the error.

Also, any chance you could post a screenshot of the error in action?

Thanks!