WiFi Chromebox Presentations freezing overnight

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I"m running 4 pic/video presentations on a MacMini and 2 Chromeboxes and all 3 have been freezing overnight, after about 11 hours, each on different pics/videos. 

The cb's are RisePLayerPackagedApp 15.10.7.9312, Viewer Version: 2-00-201610171639, Browser Version Chrome 53.0.2785.154. 

The MacMini is Operating System: mac/x86-64, Player Version: RisePlayerPackagedApp 15.10.7.9312, Browser Version: Chrome 53.0.2785.116. 

They're all on WiFi.  Videos are .mov files, pics are JPG, TIFF, and PNG.  To reset them I just do a hard reset on the box.  Resets/reboots from the RV portal don't reach them.  The pics and videos for the CB's are hosted on a local MacMini.  I tested a CB setup with all files hosted from RiseVision and that one froze after less than an hour.

Not sure how to proceed.  Any ideas?
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Todd Kornick

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Posted 2 years ago

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Todd Kornick

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Also, the CB's are running in auto-kiosk mode.
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Darius - PRODO.us, Champion

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Todd, I am just gonna say it straight without sugar-coating, you have too many variables that go outside the RV 'comfort range.' You devices are not supported; therefore, they do not run the latest, up to date, the most compatible players. Your video files are not the recommended format and stored the non-recommended way. TIFF is lossless image format used mostly for printing. I bet the rest of them resolution vise are also all over the place. While WiFi is fine, it is not the best thing for demanding content such as multiple videos.

It is really hard to even recommend something, except getting proper players and setting the entire system the way RV recommends for the best possible performance.
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Darius - PRODO.us, Champion

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Which is:
Images - JPGs/PNGs 72dpi @ 100%
Videos - WebMs @ proper resolution
Storage - online, Rise Vision Storage recommended
Internet connection - preferably wired

I have my unsupported Chromeboxes dialed in content and hardware vise perfectly (on WiFi), but they tend to fail from time to time now and hard reset is necessary. My supported & wired Windows devices are up and running 99.9% of the time.
(Edited)
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Todd Kornick

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I'll try to convert the files to spec.  What Windows boxes are you running from?
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Darius - PRODO.us, Champion

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Todd, I have few Asus Chromeboxes, Intel NUCs and Intel Compute Sticks. IMO, at this point, Windows devices is the way to go. I would rather initially spend more time setting them up (often while doing something else) and then be worry free, instead of some easy to setup devices and then numerous nightmares later.
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Robb, Official Rep

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Hi there Todd,

Darius is indeed correct, the Chrome App Player is a community driven project now, and all of our development revolves around our Windows and Linux based Players. You can check those out here

For your MOV's, I would strongly suggest converting to WebM to see if you have more success (some great conversion recommendations are here), as well as following Darius' recommendations for your images.

Let us know how you make out!