Widgets Won't Load

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I am trying to display my presentation on a Cenique player. I can preview my presentation on the computer but when it updates on the player the widget doesn't load up at all. 

I am using the video widget and I also tried the weather one. Only one that worked was the clock widget. 

Ping Gateway on the player does not pass but Internet Access says PASS. Any correlation to this?
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Eddie Carranza

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Posted 3 years ago

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Photo of Ray Durkin

Ray Durkin

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Hi Eddie,

For Cenique players, you need to use the specific Cenique widgets - can you confirm you are using those?
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Eddie Carranza

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Hello Ray, I am using Rise Vision widgets. Does Cenique have a store front of some kind?
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Blake Freeman, Official Rep

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Eddie,

Cenique specific widgets are available on our store, here is a search result showing only their products.
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Eddie Carranza

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Thanks for the help fellas