Why is there such a long delay between videos?

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  • Updated 3 years ago
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Hi there, 

I am using the video widget with WebM videos & there is almost a two second gap in between videos. Is there any way this can be adjusted? I am not thinking from my end, but something on yours unless I missed something completely. Also currently the placeholder can only run transition fades between the videos, the transition slide choices do not appear to be working. I have a weather presentation within this placeholder that will do all the slides (up/down/left/right) but the videos within do not. 

My main concern though is the gap in between videos, not liking how that looks at all. For what it's worth I am using the original editor to arrange the presentation content. 
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Kevin Moldenhauer

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Posted 3 years ago

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Robert Schoneman, Champion

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What's your player's hardware? Which player are you using (native or Chrome App)? 
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Kevin Moldenhauer

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Native player on Windows, Intel i3. The videos themselves run very smooth, no issues there whatsoever.  
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Robert Schoneman, Champion

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What does it look like when you preview the presentation on your design machine? Can you share the presentation? There's always a slight delay between videos but I don't recall seeing 2 seconds. Also I've never had any good success using any transitions between videos. We just run them end-to-end. 
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Kevin Moldenhauer

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I hear you about the transitions, was just as of note. Here's the presentation & you will see what I mean, http://preview.risevision.com/Viewer.html?type=presentation&id=13ae7a09-37ae-4f2c-bf60-97dfc1537...
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Robert Schoneman, Champion

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Kevin I just previewed your presentation on my laptop and timed the transitions with a stopwatch. I was never able to get a full second. Assuming my reflexes are average, add 300ms to my times (150ms on each side for average human reflexes) that's about 1 second of black time. What I saw is very consistent with what we see on our players. Also some of the videos have fades to black on the tail or fades from black at the top which can be deceiving. I hope that helps. 

Most of the videos look like things that wouldn't change often. Could you edit them together in to one video file to get the smash cuts you're looking for? That'd cut down the number of transitions done in RV. That's what we do for most of our content. The only breaks are where we have to be able to rotate out components. 

Hope that helps! 
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Robb, Official Rep

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Kevin,

I'm seeing the same behaviour as Robert is reporting. I wonder if there is something up with the machine itself.

As an experiment, can you try opening the Windows Task Manager on the machine to see what the CPU and Memory look like while the Presentation is running? If the CPU or Memory is high, I think we have our culprit.

Let us know what you find out!
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Kevin Moldenhauer

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Honestly I was counting in my head & was obviously too speedy as using a proper method showed I was off by a second. Thanks for clarifying thats how it is, I will have to take your advice Robert for grouping them together to achieve what I'd like to see it present. More work for sure as I linked a trimmed version of what actually displays in the stores. 

Thank you so much both of you for all of your help & investigation into my dilemma, much appreciated.