why can't I add more schedules, and why is my google sheets placeholders not showing in my presentation preview?

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  • Problem
  • Updated 2 years ago
  • Not a Problem
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what does this mean:

"Failed to add Schedule! Required parameter: companyId"

I already have two restaurants done with digital menus using your interface, I'm trying to setup 2 more but the schedule is not registering, it gives me that message above.  Also the prices I have setup on google sheets doesn't show when I try to preview my presentation.  I need to fix this ASAP.

Thank you.
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Mohamed tafesh

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  • Anxious and very upset

Posted 2 years ago

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Scott Williams

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Can you give a link to your presentation that will help.
You can only have one active schedule per display.
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Blake Freeman, Official Rep

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Hi Mohamed,

I just added a test schedule to your company. I didn't see any error message when adding it. Could you try clearing your browser cache and trying again?

The reason that you're unable to see your pricing is because that Spreadsheet is set to private. You'll need to set it to Public - Anyone with link can view. At the top right corner of the spreadsheet click Share, then click Advanced, Select On - Anyone with the link.
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Mohamed tafesh

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Thank you Blake, everything is working now.