white screens on preview and on screens

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  • Updated 4 years ago
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I am using the system to post menus daily, has been working for a month. Now the presentations that i download from google chrome preview white and show up on the monitors white. have tried many suggestion from other post to no avail.
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travis ellis

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Posted 4 years ago

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Travis,

Can you please provide a link to the preview of one of the presentations you're having trouble with?
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travis ellis

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Travis, 

I need a link to the presentation on the Rise Platform.
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Travis,

This is showing as all white because you're linking to an image hosted on google drive. You will either need to find the direct link to that photo image (ending in .jpg), or create a presentation with a web page widget drawing from the google drive image.
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travis ellis

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i have made a presentation with and uploaded it into google drive with the same end result. My confusion is it has worked up to this point but the last 3 days just white screens
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Travis,

I have saved a sample of a presentation using the correct formatting if you wish to continue using google drive as your host. It is title Welcome Test. Please give it a look over and modify it to your needs.