white screen instead of presentation

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I have a display which the presentation previews correctly but the actual sign only displays a white screen.

The preview of the presentation is here: http://preview.risevision.com/Viewer.html?type=presentation&id=c798e3f7-287b-4062-932f-2991e7d02a54

Display ID: 8TZ2TP3F72ZB
Photo of ahoke

ahoke

  • 134 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Justin

Justin, Employee

  • 2,526 Points 2k badge 2x thumb
Ahoke,

Looking at this presentation, the placeholder that contains your image folder widget doesn't have the distribution set correctly. That Display ID corresponds to display named: VPAC-SSI0003, and it's unchecked in the distribution. See screenshot: http://screencast.com/t/8mTv0XwCLL

You will need to click Edit beside distribution, then check VPAC-SSI0003, and save, then re-publish the presentation.

Thanks,

Justin
Photo of ahoke

ahoke

  • 134 Points 100 badge 2x thumb
Thanks. I didn't distribution was available outside of schedules. I must have clicked that off by mistake. I'll leave it as all displays and let the schedule filter which gets what.