White screen in middle of some presentations

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  • Updated 1 year ago
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We run the same presentation across several display across the workplace, the vast majority of the slides are on screen for 10 seconds and we add/change slides more or less daily. Recently I've noticed that a white screen will appear in between some slides, almost as if it is trying to find something that isn't there as it lasts for 10 seconds, like the other slides.

I've rebooted everything I can and even started a brand new schedule and deleted the old one.

Any ideas?

Thanks in advance.

Rich
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Posted 1 year ago

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Photo of Darius - PRODO.us

Darius - PRODO.us, Champion

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It is always helpful to know what exactly equipment is giving you the hard times.
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Robb, Official Rep

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Rich,

Is there any specific content in the Presentation that causes it? For example, is it a specific image, Widget, video, etc that should be playing when you see the white screen? Also, is it possible that nothing is set to show on the Displays when the white screen is showing?