when i update and save a content how can the display update the content immediately?

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  • Updated 3 years ago
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mlehi hr

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Posted 3 years ago

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Blake Freeman, Official Rep

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mlehi hr,

Displays should update changes to a presentation very quickly. Can you tell me how long you are needing to wait to see an update?
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Darius - PRODO.us, Champion

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After you "PUSHed" updates, it usually happens immediately... like in 2-3 sec.
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Blake Freeman, Official Rep

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mlehi hr,

Curious about this. Did you find that your displays were updating in a timely fashion? If not, how long are you needing to wait for an update?

Thanks!
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mlehi hr

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sometimes a day or more. i have done to two displays and sometimes one just update after hours and other one stays for days without updating. 
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mlehi hr

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it shows in the presentation that it have been updated plus when i preview its showing me that its been updated too. but just the display. sometimes i have to switch off and on the display manually for it to update. 
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Darius - PRODO.us, Champion

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Instead of manually restarting your player try sending 'restart application' command. What player is that?
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mlehi hr

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you mean for the displays? RisePlayer 2.0.035? 
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Darius - PRODO.us, Champion

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Instead of manually restarting your player try sending 'restart application' command. What player is that?
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mlehi hr

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i just updated some pictures and waiting for 10 mins now but still its not updating and not showing the picture when i previewed. but all the other text contents i can see if i preview
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You are publishing the presentation as well, not just saving it, correct?
I know that has tripped up a lot of users.