Webpage on Asus Chromebox is constantly freezing

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
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Hi,

We are using Rise Vision installed on an Asus Chromebox to display one webpage using the web widget.  Despite having a refresh interval set, the page is freezing (scrolling text and boxes freeze) and certain elements of the page disappear.  The Chromebox is running in kiosk mode and the URL is www.whitgift.co.uk/bigscreen.  Any help would be much appreciated.
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Whitgift AV

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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Whitgift AV,

Can you tell me if pressing f5 on your keyboard to refresh the presentation works, or is the entire system locked up?
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Whitgift AV

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Hi Blake,

Thanks for getting back so quick.  After testing off-site over the weekend with no problem we have put this down to a network fault.  We have re-installed it and removed the refresh interval as we think that may also have been clashing with the webpage which seems to refresh anyway.  Will let you know if it freezes again but it has been fine so far this week.
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Blake Freeman, Official Rep

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Whitgift AV,

That's good to hear! Have a great week!