Web Page Widget not working

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  • Problem
  • Updated 2 years ago
  • Solved
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The Web Page Widget in my presentation stopped working -- it's not showing up at all.

The website itself is fine, the presentation itself works, the Image Widget works. The Web Page Widget shows up in the editor, so I didn't accidentally delete it, but does not show when previewed or published.

When trying to edit ANY widget (Web Page Widget, Image Widget, Time and Date Widget), the editor crashes and sometimes I got an error saying "s3.amazonaws.com took too long to respond."

I have an old demo presentation that uses a Web Page Widget linked to risevision.com, and nothing is showing there either: http://preview.risevision.com/?type=presentation&id=b454c4da-7138-44c2-8a1d-cca43b62d1b0

This is pretty frustrating as the website linked in the widget is the most important feature of the presentation (a Google form for students to check in). Thankfully I have a backup solution of showing only the website at full screen (at the loss of the other features), however if this widget problem continues happening, I will have to stay with that solution and abandon the Rise Vision presentation.
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Iris Kwok

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  • frustrated

Posted 2 years ago

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Blake Freeman, Official Rep

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Hi Iris,

Please see the outage notice posted here.
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Iris Kwok

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Sorry, didn't see the announcement till now, thanks for the quick update and reply. 
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Blake Freeman, Official Rep

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No problem! We're monitoring the situation and I'll be providing updates when possible.
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Robb, Official Rep

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Hi Iris, this has now been corrected.

Thanks!