Weather Widget Size Issues

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  • Problem
  • Updated 4 years ago
  • Acknowledged
I am attempting to use the weather widget but it appears that it will not resize correctly for my presentation. I am building a new presentation and have not used the weather widget before. I have placed test information in the other playlists to show the client but the weather widget doesn't seem to size itself correctly. It cuts off the bottom of the temperatures. I have included a picture and the URL for the presentation. I have looked at customizing the widget but couldn't fully figure it out since it seems like some of the terminology in the instructions is different from the actual files. 

Any help that can be offered would be appreciated. Thanks!

Presentation: http://bit.ly/1BmYrBD

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Jordan

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Posted 4 years ago

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Alex Kolenoff

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Hi Jordan,

Do you have the space to make the size of the placeholder slightly higher - ie more than 275 pixels high?  If so, can you try making it 300 pixels high and let me know if that helps?
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Jordan

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I attempted to see if making it 300px would help but it didn't. It looks like I would have to go to 400px before it is corrected. I would like to be able to keep it the size I have marked out for it, which is 255px high. 
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rcruse

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Hi Jordan,

We've had the same exact problem. No matter what font was chosen, when I resize the box it either cut off the graphics or the text, or both.

I've even increased both the width and length of the placeholder box that contains the widget by one pixel increments, trying to find that sweet spot, where all the data is shown.  But whenever you get close, the weather icons resize to a larger size, and you have to start over.

After literally hours, we found a size that displays most of the information, but cuts of the right side of one of the weather icons. But with all the frustrations, we're just going to live with it for now ...

BUT  .... It's actually already a known issue and bug that's been reported. The fix is supposed to be coming ...

Robert
(Edited)
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Jordan

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Is there anyone at risevision that could tell us when they expect the fix will be coming?
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Alex Kolenoff

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Jordan, unfortunately we don't have an ETA for this at the moment.