Weather Widget NOT showing up

  • 1
  • Question
  • Updated 4 years ago
  • Answered
what do i need to do for the weather widget to show on the menu board? It worked fine last week and now all of a sudden its no longer showing. I preview it fine in the back office but when the content is pushed live to the screen, it is not there.  thank you
Photo of you10there .

you10there .

  • 130 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Can you provide your presentation ID so I can look a little deeper into this?
Photo of you10there .

you10there .

  • 130 Points 100 badge 2x thumb
hope this is what you asked for:
http://rva.risevision.com/#PRESENTATION_MANAGE/id=bf5a81e0-9dd9-4ee7-9b2a-36526222db49/company=66b8c... 
I am at Bryan Medical Center in Lincoln Nebraska.
austin_tx6@yahoo.com  is my user ID number.
Thanks, 
Z
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Thanks for the link. Can you tell me if Weather is showing up now? I've added your presentation to a local display, and weather is appearing as it should for me. That leads me to believe the weather source may be being blocked on your network.
Photo of you10there .

you10there .

  • 130 Points 100 badge 2x thumb
its working now - thank you! Is there anything I can do if this was to happen again in the future?
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
If you ever have problems with your content not appearing, the developer console is a great place to start. By pressing control+shift+j on the keyboard for your display you will be able to see an error log. If anything is being blocked by your computer or network, you will see it in a red font. 

I'm glad to hear that this cleared up for you!