Weather charges

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  • Updated 2 years ago
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I received a bill for charges for weather.  Every display/presentation has a name.  Oddly I am being charged for 5.  I only know of three that are using Rise weather.  The 2 I remember were charged by name.  The other 2 were charged by ID.  Could you please give me the name of the other 2 so that I can verify the charges?  
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tony

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  • confused

Posted 2 years ago

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Robb, Official Rep

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Tony,

Invoices showing Widget Charges will only show the Display ID that the Widget the invoice is for was used on. There will not be any mention of Presentations. This is because Widgets are charged Per Display, therefore they show the Display ID in question that they were used on.

One thing to keep in mind is that even if the Widget was used on the Display even once, for a very short time, it will incur a charge for that Widget.

The invoice should show the Display ID for the Displays being charged, which you can search for on the Displays page to show the Display in question. If you don't find that Display, the likely reason is it has been deleted.

Does that help?