Virus scan

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  • Updated 3 years ago
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I have a customer that wants to know what kind of virus scan software we use on our PCs.  The answer is...none.  I think they are concerned about network security since these will be on their network.  What are the selling points that assure customers these are safe?  I know we have a customer who has our PCs on their network and has said he can't ping one of our PCs.  He assumed it was a firewall.  We have no firewall on our machines.  Can you explain why these are safe and why this customer was not able to ping our PC?  
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tony

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  • Feeling like this is the one big thing I should know that I don't.

Posted 3 years ago

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Blake Freeman, Official Rep

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tony,

I'm having a hard time following what you're asking. Did you purchase these media players from us?
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tony

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No.  The customer wants to know how these are safe.  What keeps someone from being able to get into any machine and use it to get into their network.  
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tony

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although...if the machine is inside their network, I guess I'm not sure either how their could be a breach.  Wouldn't someone have to access their network or the machine from inside?  ...don't shoot the messenger.  
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Blake Freeman, Official Rep

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tony,

Installing Rise Vision Chrome App Player on a computer does not inherently make it any more or less secure. Ensuring network safety would be between you and your customer, I can't give any advice as to how secure someone's network is, or in turn, how secure your media player is.