Video Widget: "Product not authorized"

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Hi, I have a video widget and the screen is dull and says "product not authorized" in the top left corner. I know it's authorized but don't know how to fix this. Could anyone tell me what to do?
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Posted 2 years ago

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Robb, Official Rep

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Hi there,

I don't see any Presentations in your Company that have anything other than images and text in the top left Corner, but maybe I am looking in the wrong place :)

Can you tell me the name of the Presentation having this issue?