Video Playback Stopped

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Similar to a previous issue we had last summer with a chrome bug introduced into a player release, it appears webm videos (that were running just 2 days ago) are no longer playing back. But unlike the last issue where the black screen stayed up for the video duration, this time the video's position in the sequence is simply skipped.

There have been some updates recently so I thought I would raise the flag.
Photo of Dave

Dave

  • 2,836 Points 2k badge 2x thumb

Posted 2 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Hi Dave,

Could I get a preview URL to check this out?
Photo of Dave

Dave

  • 2,836 Points 2k badge 2x thumb
Same symptoms but a different cause. We accidentally deployed the old video gadget in a sub-container presentation. Switched back to new widget from the store. All is well.