Video placholder issues

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  • Updated 4 years ago
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I was wondering if there was a change in the video item. The placeholder top to bottom is not being put in the correct place. It just stays on the top even if i move the placeholder to the bottom. If i move it around the presentation it just stays on top. It moves right to left but not top to bottom. It only effects video. 
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William Oneal, Champion

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Posted 4 years ago

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Blake Freeman, Official Rep

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William,

I don't believe there have been any changes to video. I will look into this and get back to you shortly.
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William Oneal, Champion

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Some of my older presentations had this issue. I had to redo a few to even fix it but i think everything is working the way it should be. 
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We had looked into this and didn't see an issue on anything we tried, there weren't any recent changes to the video item either.

Are you saying that you are not having the issue on newer presentations? Thanks for the heads up an information William, it's always appreciated!
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Yea it was weird. I had like three presentations that was older than a yr that barely got touch because they are test presentations. I pretty much redone all three now and delete the old ones. Its weird because video would just appear on the top of the screen. It even happened in preview. Here is an example of one that i have on this account. 

http://preview.risevision.com/Viewer.html?type=presentation&id=33c08ab2-4792-4867-a4a3-724da0431... 

You will notice the video is on the top it should be close to the middle and below the logo.
(Edited)
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That's a very strange issue William. I'll run this by some of the other support agents and see if they have any idea why that would happen.