We have had issues off and on with our videos. The very first time it happened I was told it was because they needed to be in webm format. So I converted them all. However we still have had numerous issues getting our videos to play and never really a resolution. All last week the video played fine. This week it's a different video but I set it up the same way as the last one and it has not worked at all this week. Our company is becoming very frustrated with the inconsistently. I am hoping someone can help us with this ongoing issue.