Video lag - Rise Player on Raspberry Pi 3

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  • Updated 1 year ago
I installed Rise Player (armv7l) on a Raspberry Pi 3 a few months ago and it has been working well with still images.  Began experimenting with video recently.  1080 was noticeably lacking in playback, but that issue was resolved by adjusting screen resolution and video size to 720.

With the playback corrected I began adding video to the playlists and all tests looked fine.  Suddenly, video playback became very choppy.  Other than changes I was making to the playlists in the Rise Vision account, the only system change I detected was a Rise Player update (done on 10-24-17 to version RisePlayerElectron 2017.10.16.19.40 Standard).  I experimented with the GPU with no change.  I tested several MP4's (H.264) and even WebM (was worse) in the Rise Player.  Most of these tests were on raspbian jessie (latest updates) and later tested on Ubuntu MATE 16.04 (playback only slightly better).

If I play any of the videos directly in Chromium by URL or through the Rise Vision preview window, playback is smooth with little strain on the CPU.  Video appears to be lagging only in the Rise Player for Linux, maxing the CPU on raspbian.  (A test of Rise Player for Windows was fine.)

I also tried rolling back to the version of Rise Player I started with, but it auto-updates at launch.

I have read about the lack of 'GPU accelerated video decoding on Raspberry Pi' elsewhere, but 720 video was playing smoothly until recently.

Thanks all for any feedback.
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John D. Shull

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Posted 1 year ago

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Andrew Cutler

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Interesting! I noticed the same thing yesterday after I reinstalled from scratch. The video that I had been using to test with is suddenly very choppy.
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matcamara

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I'm having the same issue.  My Pi's are even stutter during transitions.  Everything was working fine before and all of a sudden all of my players are having issues.
It is defintely related to Rise Player. New version has a different gpu-process

Related post:
https://community.risevision.com/rise_vision_inc/topics/raspberry-pi-running-installer-at-almost-400
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Alan Clayton, Official Rep

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Thank you for the feedback everyone. Just wanted to let you know that we are looking into this. I'll have an update for you in a couple of hours. 
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Alan Clayton, Official Rep

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John D. Shull

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Using the solution presented in the link above, this resolved the issue for me.  Have installed the fix on all RPIs and video is playing correctly.  Thank you.