video displaying just the resolution

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  • Problem
  • Updated 1 year ago
  • (Edited)
We've got a presentation with a video that was displaying just fine, but today the video doesn't play anymore and the frame on the page simply displays the resolution of the video in large text. Any ideas what could be causing this behavior? The videos display fine when we use the preview function on another computer.

To make things weirder, I can log in to Rise on the display PC and pull up the presentation and launch the preview, and the videos play just fine there. Why would they play in the preview but not in the actual risedisplay software?
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Paul Crouse

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Posted 1 year ago

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