Video Added - Will NOT Progress to Next Content in Placeholder

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I uploaded the video at this link: https://storage.googleapis.com/riseme.... When I add it to the placeholder, it plays fine. However, the next content item will not play after it ends. Can you help with this? Explain why?
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Yvonne Thompson

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  • perplexed

Posted 3 years ago

  • 1
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Blake Freeman, Official Rep

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Yvonne,

Can you please provide me with a link to preview your presentation?
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Yvonne Thompson

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Blake, here is a link to the presentation, but I had to remove the video as it was locking up the presentation: https://rva.risevision.com/#/PRESENTA....
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Yvonne Thompson

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Blake, I re-edited video making it a much smaller file and now it seems to work fine.
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Yvonne,

That's excellent news! Sometimes this is a limitation of the hardware or network that the player is running on. I'm glad you were able to find a solution!
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Yvonne,

Can I have a link to the video?