Video

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  • Problem
  • Updated 2 years ago
  • Not a Problem
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All of my screens associated with a video presentation that had been working for weeks are all black.

The link to the video is still good and it plays correctly if I load the url into a schedule outside of the presentation but it doesn't​ work when in a presentation at all.
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Aaron West

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Posted 2 years ago

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Robb, Official Rep

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Aaron,

When I try to go to the video in your "Full Aaron Video Test" Presentation, it prompts me to log into Office365. If the video is not available without a login, it won't show in a Presentation. You may want check out this article on places to store your content: https://risevision.zendesk.com/hc/en-us/articles/115001113906-Where-Can-I-Host-Images-and-Videos-

I hope that helps!