Using Rise Vision player with occasional internet access?

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Our company operates in locations owned by our customers, not us. Part of our delivery has included mounting televisions and running Rise Vision on Chromeboxes connected over wifi. This has been working well so far.

The issue we have is that we want to mount another television in an area that has no wifi coverage and no nearby ethernet jack. Do you have a suggestion on how we can make that work?

The one thought I had is based on the following assumptions:

  1. When the Rise Vision player starts up, it must have a connection to the internet otherwise it will display an error even if a previous presentation was cached.
  2. If the Rise Vision player starts up with an internet connection and then later loses connectivity, it will continue to play the cached content until connectivity is re-established.
If this is the case, if the Chromebox was tethered to an employee's phone at start up, it would have an internet connection that would enable it to start. If the employee walked away, the player would lose connectivity, but continue to play its cached resources. Then if the employee walked by a week later, the Chromebox could re-establish its tether to the phone and download updates from Rise Vision.

Would that work? Does the player immediately check for updates as soon as network connectivity is resumed? Is there an easier solution to this problem?
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Sunil Pai

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Posted 2 years ago

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Darius -, Champion

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Sunil, it depends on the content, but I know that my entire multi-page interactive presentation with image gallery worked fine for 24h offline until the scheduled restart. But to be sure, you need to test yours, though. Not necessarily on site. At your workplace let the player start and then disconnect it.... see what happens to your presentation.

You can try Ethernet Over Powerline solution. It worked perfectly for me, but it really depends on the location. Get those from Best Buy or Amazon, and if they did not work just return them:
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Hi Sunil,
We recommend having an Internet connection at all times available for the Display. As mentioned by Darius you can test on your own content but keep in mind that it's not an offline player so it's a better idea looking into a solution that will provide the Display with an Internet connection. Also please note that further development of the Rise Vision Chrome Application Player is currently on hold (see the Create A Display page here under "Can I run Rise Player on Chrome OS?")

I have tried Wifi and Ethernet, and I am still getting "there is no internet connection" message, although it's a 10mbps connection.
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Robb, Official Rep

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Is it possible that the Player is being blocked by your firewall?

You can check out the firewall rules on this page, and confirm if everything is allowed access.

Let us know how you make out!
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Levar Berry

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Instead of a smartphone .. could you plug in an internet aircard ? I am not sure what your presentations look like, but if they are small enough ... you might not need that much data.
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Robb, Official Rep

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Interesting idea Levar!
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Sunil Pai

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I agree, the data should not be that much. Unfortunately an internet aircard (or similar solution) would have a monthly cost of at least $10/month per unit.