Uploading large files to Rise Storage may not complete

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  • Problem
  • Updated 4 years ago
  • Solved
Hey everybody,

We are aware of an issue when trying to upload larger files (400MB and larger) to Rise Storage.  We are currently investigating this and will let everybody know when it has been corrected.

Thanks.
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Neal

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Posted 4 years ago

  • 2
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Almantis Revista

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Thanks Neal, we'll keep waiting. ;)
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LHUMC Commons

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I can't get anything to upload even if it's smaller than 400MB. Any suggestions? Every time I try to upoad I get an error message that says "upload did not complete"
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Neal

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When you're looking at Storage, can you right-click on the window and select Reload Frame and try again?  If you're still having difficulty, can you try clearing your browser's cache?

Thanks.
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Neal

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Hey everybody,

Just as an update, we rolled out a fix for the 400MB limit that was encountered previously.

Thanks.