Uploading a photo to storage

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  • Updated 2 years ago
Just started using this program and I am trying to upload a photo from my computer to a presentation but the photo will not load at all when it is trying to load to storage. Can anyone help?
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Terri Fast

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Posted 2 years ago

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HSuarez

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Hi Terri Fast,
Do you have more details about the file - for example, do you have the name of the file format (ie JPG, PNG, GIF)?
And to confirm, were you able to finish uploading the file to Storage or are you seeing an error message?

Thanks
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Terri Fast

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I am trying to upload JPEG. When uploading the photo, the web browser will not even upload 1% of the photo and it takes a couple of minutes to show that there is some sort of error.
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HSuarez

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Hi Terri Fast,
I've just reached out to your via In App message (which you should see when logged in to Rise Vision) with a couple of questions. Let me know if you have not received it.

Hannah