Unscheduled reboot

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  • Problem
  • Updated 1 year ago
  • In Progress
I've unchecked the reboot option on the display I'm using, but the display keeps rebooting at the exact same time as it used to. Do I have to do something more than uncheck the reboot box in display settings?
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Posted 1 year ago

  • 1
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Robb, Official Rep

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Hi there,

The only thing you need to make sure of is that the device has come online and communicated with Rise VIsion successfully since making that change. If the device is still offline in Rise Vision, it will not see that update, and therefore will not be updated to reflect that time change.

I hope that helps!
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Mike Thomas

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Hi there,

I wanted to followup and ask if you were able to resolve this, or if you are still having trouble with the auto reboot feature. 

Kind Regards,
Mike Thomas