Unable to access a Display from 'Displays' page via Mobile/Tablet

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  • Problem
  • Updated 3 years ago
  • Not a Problem
When accessing the RVA control panel from a mobile device I'm unable to open the display property page from the 'Displays' screen as the 'Name' column does not appear (I assume no minimum width is set for the column), this makes it impossible to click the name to open the properties page.
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Shaun Marchant

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Posted 4 years ago

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Justin, Employee

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Shaun,

Are you using an Android device? Are you using the Chrome browser on that device?

Justin
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Shaun Marchant

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Hi Justin,

Yes, an Android phone and tablet both running Chrome... I guess from your question it is specific to Chrome on Android?
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Justin, Employee

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Shaun,

I was just curious about which browser you were using. I was able to recreate this on both Chrome and the built-in browser on my tablet and phone.

Justin
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Neal

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Shaun,

I do apologize, but at this time our platform isn't compatible with mobile browsers.

When we implement a mobile compatible version, we'll be sure to let everybody know.

Thanks!
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Darius - PRODO.us, Champion

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I am just wondering when that is coming?
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Shea, Official Rep

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Hi Darius,

Our new applications are responsive and will work on mobile browsers. 

https://displays.risevision.com/#/display/list
https://schedules.risevision.com/#/schedule/list

Thanks,
Shea
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Darius - PRODO.us, Champion

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You are right Shea, it works. This weekend i was trying it on the tablet with older Android version and it did not work. I just tried it on my phone with the latest Android and it works... the interaction is a bit complicated, though. I get all kind of sliding out screens that block the main window. But it works.