unable to upload to media library

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
When I click the upload button nothing happens.  
Photo of tony

tony

  • 11,670 Points 10k badge 2x thumb

Posted 4 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
tony,

We pushed an update to our storage earlier today to allow for full folder uploads. You may need to clear your cache.
Photo of tony

tony

  • 11,670 Points 10k badge 2x thumb
I figured it out.  It looks like it changed to a slightly cumbersome two step process.  I was given the option "open in app". The first several times I tried resulted in a 404 error.  
Photo of Scott Soderquist

Scott Soderquist

  • 180 Points 100 badge 2x thumb
I'm having to do the same thing, can no longer upload directly from a presentation, gotta open the storage app, upload then go back into the presentation and select files uploaded in the app.  Something has definitely changed...
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
tony & Scott,

Our developer is currently looking into why the upload option is not available through in-app storage.