I'm going to need a little more information. Form what I gather, you are using a video template. Are you trying to add content to the presentation? You will need to right click in an existing placeholder, and add the content you are interested in displaying.
If you're brand new to the platform, I highly recommend you check out our user documentation. It will answer all of the question you need to get up and running - http://help.risevision.com/#/user