Transition out of embedded presentation

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
I have a placeholder in a presentation that cycles between 4 images and 1 embedded presentation. The transition in the placeholder properties is set to "Slide-left". Every element in the playlist transitions in correctly but when the embedded presentation is transitioning out it cuts out then the next image slides in.

I'm looking at my "Florence MP Based Calendar" presentation.
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Micah Drushal

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Posted 1 year ago

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Micah Drushal

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Just bumping this again. Anybody got an idea why transitions aren't happening correctly?
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Robb, Official Rep

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HI there Micah,

I am taking a look at this issue now to see if I can recreate, and will update you if I can.

Thanks!
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Robb, Official Rep

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Micah,

I was also able to reproduce this issue, so I am going to investigate it a bit further. In the meantime, I was able to discover a way that lessens the issue on your Display.

I created a 1920 x 1080 background of that blue color that is the background of all your images, and made that the background of the main Presentation. Now instead of the flash of nothing background you see after the embedded Presentation, you  see a blank background when the other item slides in. Just something to lessen the effect while we get this figured out.

Thanks!
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Robb, Official Rep

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Hi there Micah,

I spoke to our Development team about this, and this is occurring because when the Embedded Presentation transitions to the next item, the Presentation effectively gets a "pause" command. The pause command causes it to hide and disappear. So the transition does still take place, it's just transitioning from blank content (since it is paused) to the next item in the Placeholder. 

At this time there is no correction for this known issue, however we will be sure to notify the community in the future if there are any changes to that.

Thanks!
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Micah Drushal

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Thanks for looking into this Robb and providing a bit of a work around for us. It's a little disappointing that it can't work that way but I'll keep trying to get a smooth look.