Time of day schedule not working

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  • Updated 1 year ago
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Hi,
For one of my schedules, I added a second playlist item. I set the time for the first item to be from 5:00am to 5:00pm daily, and the second item for 5:00pm to 5:00am. When I preview the schedule, the two items rotate for 5 seconds each, rather than only showing the one that should be playing (they should never both be playing).

I'm not sure what I am doing wrong.
Thanks
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sshank

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Posted 1 year ago

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Darius - PRODO.us, Champion

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sshank, preview does not correspond to the schedule settings and just keeps on plying everything at all times. You need to publish your presentation to an active display. Pretty much you must have some test display for that.
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sshank

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Thanks for that information. Makes sense. Could I recommend that this be added to the documentation? I might not be the only one who finds it confusing, especially since there is a "preview" button right there on the schedule page.
Thanks!
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Darius - PRODO.us, Champion

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Rise Vision is still in process of evoving into something really great (I hope). They constantly add and change things here and there. I believe this is the reason why there is no concrete documentation on pretty much anything. Hopefully they will adress this issue and even add 'how-to' videos.