There is a long delay before my displays update after publishing. It is usually at least 10 minutes.

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  • Problem
  • Updated 4 years ago
  • Not a Problem
I have heard that a display should update within seconds of Publishing.  It is taking 10 minutes or more every time.
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Jason Harriman

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Posted 4 years ago

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Neal

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Jason,

I just tried making changes to my Presentation and I saw the updates right away.  If you make too many frequent changes (several Publishes within a minute), the Display will only update once per minute with the most recent change.

Are you still seeing an issue with the Displays updating?

Thanks.
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Jason Harriman

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This is the case even if I only make one Publish.  This has been going on since we started using the software a month ago.
(Edited)
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Neal

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If you press the Restart Player, or Reboot Computer buttons on the Display's page, does that also take a while for the Players to start those actions?

What type of changes do you make in the Presentation?
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Kerby Engen

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We were also experiencing long delays after Publishing, Restarting and Rebooting. Today we discovered that we had both wireless and hard-lined network access enabled. As soon as we disabled one or the other, the long delays went away.