The trucks are packed and we are moving

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  • Announcement
  • Updated 4 months ago
Hello Rise Vision Community,

We are moving!  

As part of the move, we have set this community to read-only.  You will no longer be able to comment on existing posts or create a new post in this community, but you can still read old post.  

We expect the migration to be complete by tomorrow morning.  Once the migration is complete, we will post the new community URL as a banner post here.

As part of the migration we have migrated over your user account. You will not need to create a new account.  

  • If you usually login to the community via a Google account, navigate to the new community and click “Sign In” in the upper right corner and then click “Sign in with Google”. Enter your Google credentials as requested.  

  • If you usually log in with a Get Satisfaction account, you will have to reset your password as we were not able to migrate over passwords for security reasons.  In order to reset your password navigate over to the new community, click on the “Sign In” button in the upper right corner.  Click on the “Forgot my password” link, fill in your email address and follow the directions emailed to you to set a new password.

Many thanks for everything you have done in the past with our community, and we look forward to seeing you in our new digs shortly.

Shannon
Rise Vision Support Manager
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Shannon Lewis, Official Rep

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Posted 4 months ago

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Shannon Lewis, Official Rep

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We apologize for the emails that went out last night as part of the migration.  You can delete the emails as they are just repeat notices.
(Edited)
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Shannon Lewis, Official Rep

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We have unpacked our bags and can be found at: https://help.risevision.com/hc/en-us/community/topics