System restarts everyday

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
Hi,

currently we have only one monitor that used to run 24/7 ... for some reason every morning at 3 am the system restarts by itself but the schedule we run is set to run all week 24/7 so every morning I come to the office I see the windows screensaver ... IT disabled the screensaver option in the laptop I use as media player but it keeps asking for the log in info every day ... please help.
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Jorge Rodriguez

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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Jorge,

Rise Vision issues a command to reboot the system every 24 hours. The default is 3am. You can change the default time by accessing display->settings. You cannot disable this reboot.

Is a shortcut to Rise Player currently in your startup folder? If so, it should boot at system startup. As for the log in, you will have to disable the log in screen in Windows.
(Edited)
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Jorge Rodriguez

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Thank you Blake, 

IT made changes you proposed and so far so good !!