Store does not recognize my subscription

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
We paid for the Basic plan which is supposed to include  Storage and templates, when I go into the store it still asks me to purchase templates but says I am subscribed.
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SNS IT

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Posted 1 year ago

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Blake Freeman, Official Rep

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Hey there! Sorry you're having difficulty adding premium templates!

I've created a video overview that shows you how to add premium templates from our Template Library. As you might see, I've already added two of them to your company.