Storage Problem No images loading

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
Hi Guys,

Today I was looking to our companies and I see that the images uploaded on the storage are not charging.

And when I restarted our devices they start the presentation but without all the images that are uploaded on the Rise Storage, I thought that was because your subscription but I look we are up to day.

So please if you guys can help us we have some commercial unit running without images.

Thanks!!
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Kenneth Cerdas

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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Hi Kenneth,

I am not seeing any storage outages at the moment. Can you provide a link to one of the images that is not appearing on your media player?

Can you also tell me what kind of media player you're using, the Operating System, and the version of Rise Player?
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Kenneth Cerdas

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Thank Blake.. I dont know but now is working good I guess our storage fall for a while.

Thanks!