Storage link inoperative, even to a subscriber.

  • 1
  • Question
  • Updated 4 years ago
Greetings all,


I'm having a devil of a time with an issue in the RVA design suite.  Storage links, whether on background or added as a stand-alone text, fail to call my storage.  Even though I'm a subscriber.

Anyone have a magic bullet for this one?

Thanks!

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Salon Central

  • 72 Points

Posted 4 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

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Good morning,

What browser and version are you using to access storage?
Photo of Bill Morrison

Bill Morrison

  • 60 Points
Having same issue.  Presentations are not loading, storage says "Subscription Suspended - View Account" when I attempt to see why I get the following browser error:

store.risevision.com uses an invalid security certificate. The certificate expired on 3/17/15, 7:59 PM. The current time is 3/19/15, 9:43 AM. (Error code: sec_error_expired_certification)
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Blake Freeman, Official Rep

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Bill,

Can you try again? We were just in the process of updating our security certificates.