storage

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I am curious about testing your storage but I am unsure of why to start a trial I have to select 10.00 a month. While I set this up is a credit card required even though I just want to trial the storage? If that's the case how do I avoid it from automatically billing when all I currently want to do is trial.

Thanks
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Rick Humphrey

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Posted 4 years ago

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Eric S.

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Rick, 
It won't bill you until the trial is over and you can cancel it at anytime during that time. You will also be notified that your trial is expiring.
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Rick Humphrey

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is setting up with a credit card identified by being an https site? I am just curious how secure the transaction is. I was reading on a forum it may not be easily identified so thought I should ask
Thanks
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Blake Freeman, Official Rep

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Rick,

As Glen mentioned, you won't be billed for the trial period. Our store has all needed security certificates and all transactions are encrypted.
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Eric S.

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They use Stripe as their payment processor. 

You can find their security information here:
https://stripe.com/help/security
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Rick Humphrey

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Once again you Gentlemen are outstanding in the information and speed of replies.
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Heather Bellanca

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I already have signed up for the free trial storage and would like to add to it but when I try to add an image I get a screen asking me to sign up again.
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Darius - PRODO.us, Champion

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Heather, perhaps you are trying to use Storage under sub-company account. Technically you need a different account for your main company and each sub-company. The way around is to have browser tab for Storage opened under your main company account. You organize folders and upload all files to your storage like that. Then copy file links and use those in the browser's Editor tab opened under your sub-company.
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Robb, Official Rep

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Heather,

I was just looking at your Company, and it appears that you have a few items uploaded to Storage. Can you confirm that you are logging into Rise Vision at https://apps.risevision.com? You will be able to edit all your Presentations and access your Storage there.

Thanks!
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Heather Bellanca

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Well, I don't know how I can confirm but I do see assorted Presentations that I've created, and a coworker created. I can access the items I uploaded to storage today but am unable to access the storage for items I uploaded a week ago. And I am unable to find the storage for the images that she uploaded and that continue to show in the Presentations she created - such as in NB Book Angels. Thanks for your help. 
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Heather Bellanca

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I don't think the images I loaded were from a different account. My coworker's might've been. So how do we access those storage sites? And we don't want to be billed for monthly storage at 2? 3? different emails since it's all once company and we're only having 1 screen in 1 place.
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Heather Bellanca

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Or how do we determine under what emails the storage files were created?
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Darius - PRODO.us, Champion

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You cannot. The only way I can think of is to go to the presentation with images you cannot find in your storage and take copy their links. Then get in touch with RV support, give them those links and ask nicely under what account their were uploaded.
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Heather Bellanca

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Thanks! I take it you're not a Rise Vision support person. They'll probably charge me to answer the question! OK then, we'll take it from here. Thanks again.
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Darius - PRODO.us, Champion

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You are right, I am not Rise Vision support, but you can ask them a question free of charge: https://www.dropbox.com/s/4ro8q5o59n9x4cj/help.gif?dl=0