Can you confirm exactly when the 90-day free trial began? Also, I understand at the end of that trial we will be charged $10/month, that includes storage for our entire district (all displays) with no limitations or additional charges.
Please confirm the EXACT costs per month, as well as the billing process, as we expect to continue with Rise Vision Storage as our option for storage.
The trial for your Company has not yet started. We are currently staggering out the trials across all Companies, so you should see the trial begin very soon.
The best way to know how much time remains in your trial, is to click the Storage link, and across the top, will be the remaining time in the trial in bright green letters, looking similar to this:
The exact cost will be $10.00 plus any applicable taxes for your location. Invoices will occur on the same date every month and email notifications will be sent to the user who actually purchases the product, as well as any other users in the Company with the "Purchaser" role.
Let us know if you have any other questions!
1. How do you bill?
2. Can we do a PO for the annual costs of $120 for our storage?
At this time we do not accept PO's, everything is charged to a credit card. Simply go to store.risevision.com, add the yearly subscription for Storage to your cart, click Place Your Order in the cart and fill out your credit card details. Once the card is charged successfully, you will be emailed an invoice notification with a link to your invoice detailing everything about your purchase.
I hope that helps!
Thanks so much for any help you can provide.
If we do introduce that functionality into the platform, we will be sure to notify everyone in the forum.
It may be worthwhile to contact your Sales person who you initially worked with to purchase Design Support to see if they can assist you with this.