Storage checkbox not working in Chrome

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Not a showstopper by any means, but I cannot select individual items in Storage when using Chrome. Selecting all items works properly, and IE works fine all around. Thanks.
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of HSuarez

HSuarez

  • 11,896 Points 10k badge 2x thumb
Hi Jason,
I was able to use the checkbox on Storage on your account. I am wondering if it may be due to any extensions or content being blocked in Chrome. Can you try and log in via incognito mode (this way there should be no extensions present) and select items in Storage again?

Thanks,
Hannah
Photo of Jason Perkins

Jason Perkins

  • 244 Points 100 badge 2x thumb
Hi Hannah! That worked. After that, I uninstalled the RisePlayer and ChromeSignBuilder apps (I can't imagine this is related), and now it's working in non-incognito as well. Thanks!
(Edited)
Photo of HSuarez

HSuarez

  • 11,896 Points 10k badge 2x thumb
Sounds good!