Spreadsheet Widget not updating

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  • Problem
  • Updated 3 years ago
  • In Progress
I am using the Google Spreadsheet Widget and it's not updating every 5mins as it should.

I've made new changes in the past half hour and none of them showed on the display until I re-published the presentation.

This is using RV Chrome Plugin on Windows 7
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Eric S.

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Posted 3 years ago

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Justin, Employee

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Glen,

Are you on the current version of Chrome? Let me see if I can replicate this on one of our displays.

Justin
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Justin, Employee

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Glen,

Just a follow up here: I'm not able to replicate this on my end. The Widget updates every 5 minutes as expected. My Windows display is running Chrome App Player, on Chrome 44.0.2403.107, using the default layout for the Spreadsheet Widget. Are you by chance using a Custom Layout?

Justin
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Eric S.

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I am running the same version of Chrome you are with the Default Layout. After the issues I had previously with custom layouts, I'm not going that route again.

After testing again this morning. It's now working as expected again. Not sure what changed since Friday, but I tried multiple times with restarts and republishing in between to try and get it to trigger.

I'll keep an eye on it again.
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Justin, Employee

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Glen,

No changes were made to the Spreadsheet Widget since Friday. Glad to hear it's working for you now. Let us know if you run into any further issues.

Justin