sports scores preview fine, will not show in player

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  • Updated 3 years ago
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We are using a sports scores gadget.  It works well in the preview, but does not work in the player.  
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A.P. Rsupply

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Posted 3 years ago

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Photo of Alex Kolenoff

Alex Kolenoff

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Hi A.P.

What do you see on your player in place of Sports?  Also, can you tell me which operating system  you are using and if you are using the Rise Vision Chrome app player?

Also, just a thought - have you Published any recent changes to the presentation so that it will update on the player?