Solution needed for quality image display (Scale to Fit extremely distorting image on display monitor)

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  • Updated 3 years ago
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I have a PNG image of workshop lists (mostly text) I'm trying to post on our organization's display, but the "scale to fit" option is distorting the image to practically unreadable text. Anyone have solutions to this? I've tried re-sizing the image but no matter what, the image RiseVision eventually publishes is quite distorted on our screen... Help appreciated! Let me know what details are needed to better answer this question. Thanks!
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crazy.daisy

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Posted 3 years ago

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Blake Freeman, Official Rep

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Hi Daisy,

Can you provide me with a link to preview the presentation that's having the issue?
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crazy.daisy

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Here you go. It looks fine on the preview, but distorts on the actual physical monitor. :( 
http://preview.risevision.com/Viewer.html?type=presentation&id=cf0c4c46-b9d0-410f-a120-a3844cd38...
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Blake Freeman, Official Rep

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Daisy,

Thanks. Can you tell me which image(s) you're having the problem with?
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crazy.daisy

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The two graduate studies fliers. Can you see them?
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AdGators AdGators

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Hi Crazy Daisy,
I'm betting the scale to fit on the PNG is causing the text to contract oddly. I'm guessing those are high quality images from a digital flier file. I'd recommend cropping those PNG images to the exact Width and Height specification of your Placeholder. Right now, it looks like the Scale to Fit is shrinking down the size so much, that it's becoming pixelated. 
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crazy.daisy

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We actually tried that to no avail. :( Thanks for the suggestion though!
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Darius - PRODO.us, Champion

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Daisy, with all do respect, but this is not Rise Vision App issue. You need to do better job with these files. There are quite few things to consider. First, TV has less dense pixel count than your computer display. That is why images, that otherwise look good on your display, will look less legible on TV. With that in mind consider also the low resolution of all the displays in the world, which is below 100 dpi. TV's also have one fixed resolution, which most likely now would be 1920pxX1080px. Again, with that in mind, the bigger the TV size the larger pixels grow and/or get spread out. That is also not good for fine text.

Basically, you should never go with very fine text on TV because it simply be turned into a not legible piece of something. And this is just one part.

The quality of the image matters too! You must be sure that you take a high quality print file with resolution of 300dpi @ 100% size (the real size when it goes to production, in your case the size in pixels on your TV/display) and re-size it to 100dpi (no need to go higher for digital production) @ 100% size. And if that makes any portion of your text hard to read on you display, it will get even worse on the TV display. If that is the case, you gonna need to do something with the images; find some sort of workaround. I would recommend cropping different portions of that document into different files, blow them up in order to make sure the text is legible enough. Again, the initial size and resolution and type of starting file matters.

Also, PNG should not be the choice for what you are doing there. It is OK, but not what you need. Simply go with appropriate size/resolution/quality/ JPGE.

It may sound very complicated, but it really is not, it is just you need to consider different aspects of digital publishing.
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Blake Freeman, Official Rep

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Thanks for the answer, Darius!
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crazy.daisy

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Darius, thank you for taking the time to write out the long response. It worked much better, so thank you!

I agree this isn't a RiseVision problem, but I'm glad I was able to reach out to this community for assistance!
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HSuarez

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Thanks Darius!
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Not everyone who needs to output to a digital sign will be a PhotoShop wiz.

We've had very good results, with relatively unskilled operators,  using JPEG output from a Raster Printer driver from virtually any PC application. We set the output size (pixels x pixels ) to the placeholder size and print to the raster driver to make a JPEG file from Word or Excel for example.  
This way you can have a Word template ready to use with logo, titles, headings and text that looks good and readable on your display ready to go. Type what you need to say and output to JPEG.

We use a raster printer driver called Universal Document Converter, which wasn't expensive, easy to use and it seems to do everything we have needed. We've done everything from small images up to 1080x5760 this way without problems.

For cropping, resizing and rotating images we use something called Click2Crop, and set the JPEG output to the placeholder size

I hope this helps.
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Darius - PRODO.us, Champion

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I bet your results are good, but often untrained person simply cannot recognize his/her mistakes because the level of knowledge is not there. As someone has said (that applies to anyone, so do not take it personally), "to dumb to know how dumb he is."

Anyways, display color,  resolution, and overall built quality (usually TVs) limitations actually can be forgiving to minor mistakes. Simply there is this line after which, even if you have room for improvement, you cannot make things appear any better.

Here is my take on this. When you have a leaking pipe, you call a plumber. I do not know why people think graphic or webdesign is any different. Its just like any other trade that takes years to learn and get good at it. many may not realize that, but it really is, trust me.

Again, do not take it personally, but if you are using Word to design things, you could really use some help from a graphic designer :)
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RPTDigital Signage

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I'm just smart enough to never take comments that don't apply to me personally.

I absolutely agree with you Darius, good graphic design is important to the success of digital signage. At times, so is the ability to find a way to have average employees in small to large companies update content in a controlled way on signs in a timely fashion.

My post was simply providing one simple way to have a relatively graphics unskilled person get a quality jpeg image in proper placeholder size out of virtually any typical office application and ready to be presented on digital signs as an image.

The layout and typography of any such output should use a template to standardize it and that template should probably be set up in consultation with whatever level of graphic design is appropriate for the end use environment.
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Darius - PRODO.us, Champion

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Well said!