Slow Startup - Windows Rise Player

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So we just switched a number of our media players from Chromeboxes to Windows 10 Access Plus PC Stick (https://azulletech.com/product/access-plus-fanless-windows-mini-pc-stick/).

They work well, but it takes quite a while to actually launch Rise Vision after the media player is rebooted.  So, there's a period of time where folks would just see the Windows desktop while Rise Vision goes through its motions to get started.  Is this normal?  It looks off to me.  Anything we can do to speed it up or hide things while its getting going?

Also, is it possible to change the Display ID, or is it necessary to uninstall and then reinstall the player?

Thanks!
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Adam Stubits

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Posted 1 year ago

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Robb, Official Rep

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Hi there Adam,

One thing you may want to investigate is how many items are starting when the Display starts up. If there are a lot of programs starting when Windows starts, that could be slowing the process of the Rise Vision Player starting on the machine.

This help center article goes over how to change the Display ID: https://help.risevision.com/hc/en-us/articles/115001061906-How-to-change-the-Display-ID

I hope that helps!
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Darius - PRODO.us, Champion

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Yes, they are slow to boot. Like Robb said, reduce the number of apps auto-starting at the re-boot. Compute sticks... all Window based devices take some initial prep work for d-signage. I always go over startup process, uninstall bloatware, I add custom branded wallpaper, switch to tablet mode, auto-hide taskbar, remove icons from taskbar completely etc. Although it still takes some time for sticks to launch, but with customized interface it does not really look like you are looking at the PCs desktop.
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Adam Stubits

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This is awesome.  I figured some of it out on my own (custom wallpaper and hiding the tool bar), but all of this is great.  

I've reviewed the startup process and it is just Rise Vision that is running.  Any suggestions on how to remove bloatware specifically would be awesome.
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Darius - PRODO.us, Champion

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Settings>System>Apps&Features. Remove anything non-essential to your d-signage player. There are some stupid games and stuff. Some of that you will not be able to uninstall, but remove what you can. While you there also limit device access to camera, location, turn off Bluetooth etc. Go thru settings and disable what is not necessary.