Slide show hung up on last slide for 30-60 seconds but is set for the default 10 seconds.

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  • Updated 3 years ago
  • Solved
Hello I have a slide show (global slide) prsentation and it wants to hang out on the last slide for a while.  Has anyone else seen this problem?  Nothing fancy for my first or last slide.  
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Master Web

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Posted 3 years ago

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Master Web

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I have also deleted the last slide and it still hags up on the "new" last slide.  
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Ashleigh

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Hi there,

Are you using our HTML widget to configure your slides presentation? Please keep in mind that selecting 'PUD' on the item will cause it to freeze on the last slide. You will manually need to set the duration for this item.

Otherwise, I'd navigate into your Google Slide publish settings to make sure it is configured to restart after the last slide:

If there's still an issue, kindly forward your company ID and presentation name so I can investigate further for you.

Ashleigh
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Master Web

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I am using the image widget to create a slide show.  Not sure where I find my company ID but if you can point me the way to find this ID I can send it over (claim ID XYHUHQA4TUTS ).  Slide ID XYHUHQA4TUTS Please let me know if this the info you need.  
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Robb, Official Rep

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Hi there, the Company ID is in the URL when you are logged in. You'll notice the URL includes CID=YOURCOMPANYID.

Thanks!
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Master Web

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cid=e9f374d5-69e4-40f5-93ba-a6dbcb1baff9

Global Slide (XYHUHQA4TUTS)
(Edited)
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Master Web

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It seems to be stable now.  I'll keep an eye on it and see if it has any more hangups.  
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Robb, Official Rep

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Glad to hear it! Let us know if you see anything out of the ordinary in the future.