Shuts off every 2 hours

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  • Problem
  • Updated 4 years ago
  • In Progress
Every 2 hours one of my Rise Vision displays shuts off entirely. The green light goes red & I have to turn it off then back on to get it operating again. Is there a setting that is causing this? There is no scheduled reboot or restart on the software.
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N Ziemann

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  • Frustrated

Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Can  you elaborate on what media player and display you are using? This sounds like an issue with the hardware, but I'll be happy to make sure it's not something going on with your presentation.