Senderbase.com

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  • Updated 3 years ago
I've noticed that Senderbase.com lists RiseVision.com's web reputation as poor and at other times as neutral.  Was it ever listed better?  We use Cisco equipment at my institution.  Lately, I've been experiencing connection issues relating to uploading files.  Could NOT load any new presentations last week.  But today, I can.  Is there a connection?
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Guy Hait

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Posted 3 years ago

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HSuarez

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Hi Guy,
Thanks for the heads up.  If you can please get in touch with Cisco TAC as their sensor network can flag the domain incorrectly as a false positive.  They will then do a manual review and take the steps to improve the reputation for the url.
Also could you please send through the exact error messages or even a screenshot of what you see when you are having connection issues uploading files?  The network requirements page may also be useful at https://help.risevision.com/user/advanced/display/network-requirements?cid=f114ad26-949d-44b4-87e9-8...

Thanks

Hannah