Security concerns with Rise Vision

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  • Updated 1 year ago
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My client has concerns about security with the Rise Vision platform. I read in your terms of service that you should not store confidential information in Rise Vision, nonetheless, how secure is the platform? Do you use any security protocols? Is the display I created indexed by search engines such as Google?

Thank you for your time, best regards.
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Laboratorio Mintlab

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  • Concerned

Posted 2 years ago

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Robb, Official Rep

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Hi there Laboratorio,

Your content is secure in the sense that Rise Vision relies on Google's authentication method, and we store all information on Google's infrastructure. It is not indexed by search engines, HOWEVER, Displays are not authenticated, so if a user knows the Display ID, and how to build a URL using that Display ID, they could see what content is playing on that Display ID.

Display ID's are random strings which are basically impossible to guess, so if someone does not know the Display ID, they won't be able to access anything.


No public information is editable, you need to be authenticated in Rise Vision to edit any information.

Does that help?
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David Alonso

  • 64 Points
From the other point of view, how secure is RiseVision platform to protect published content, given incidents like these:
http://www.bbc.com/news/uk-wales-south-east-wales-40802887

Some prospects are very reluctant to buy digital signage from integrators that have no control over the security of their publishing platform (i.e. cloud-based). What argument can we use to give our concerned prospects some peace of mind on this?

Thanks,
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Mike Thomas

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Hello David,

The incident you linked was likely the result of a TeamViewer Remote Management window left in front of the Presentation, making the machine's TeamViewer ID available for anyone within visual range of the billboard. This oversight enabled the digital signage media player to be exposed to outside influence. 

Our Editor, and the other apps provided at https://apps.risevision.com, run on Google Cloud Platform which has many security certifications. You can read more about them here, https://cloud.google.com/security/compliance

As Robb mentions above, accessing https://apps.risevision.com requires a user authenticate using Google authentication. For additional security, an organization or individual can enable 2-step authentication. You can read more about 2-step authentication and how to enable it here, https://www.google.com/landing/2step/.
(Edited)